The Best Friends Approach to Alzheimer’s Care is required reading for all of our staff. We are fortunate to have a low staff to Friend ratio which allows our Friends to move about the facility and walk outdoors at will along with a staff member for safety.
There is an orientation program for all new employees and volunteers that includes a review of applicable program policies, consumer rights, emergency procedures and fire safety, job description and related responsibilities, confidentiality, communication skills, needs of the population served, elder abuse reporting, standard precautions and licensing regulations.
Robert & Mary’s Place provides at least six (6) hours a year education and training for part time and voluntary staff (twenty (20) hours or less per week) and a minimum of twelve (12) hours per year to all full time employees and volunteers who meet the job qualification standards and have designated responsibilities twenty-one (21) hours a week or more.
A friend is someone who knows the song in your heart and can sing it back to you when you have forgotten the words. ~ Unknown As stated in the Adult Protective Services (APS) Regulations, the annual training programs shall be planned to include topics relating to consumer rights, emergency preparedness, workplace safety, body mechanics, choking prevention and intervention techniques, basic nutrition and food safety, first aid, behavioral interventions and specific training for services related to consumers with cognitive impairments and those conditions which may be applicable to the consumer population serviced.
All staff and volunteers are trained in the Best Friends Approach and are expected to treat all Friends with respect and dignity.